Online Privacy Policy

Senior Health & Life Insurance understands the importance of your privacy. We are 100% committed to keeping the information you give to us as secure as possible.

Information Gathered at This Website

The only information we collect about you when you are visiting our website is information that you freely provide to us when you fill out our form for educational Medicare seminars and /or Medicare-related insurance product information. You may be asked for information that is necessary for us to provide timely and accurate quotes and information to you, such as your name, zip code, gender, age, email address, phone number, and preferred contact method. We never ask for your Social Security number or Medicare claim number on this website. We also will not sell or disclose any of your personal information to anyone outside of our agency.

Use of Information

We welcome your questions and quote requests sent to us via our website and are happy to be of service to you. We share your information only with individuals within our company who will respond to you, answer your questions or provide seminar information and/or quotes that you have asked for. When a member of our team calls you, calls may be monitored or recorded for quality assurance and training purposes.

Cookies

Cookies are very small data files that websites you visit may store on your computer or mobile device that includes an anonymous unique identifier. Our website may use cookies to help identify your computer and keep track of your preferences so that we can tailor your user experience. We may also use them for promotional campaigns, tracking our audience size and traffic patterns, re-targeting and in certain other cases. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no liability for the use of such third parties’ cookies. If you do not wish cookies to be placed in your PC or mobile device, then they can be disabled by you in your web browser’s security settings.

Outside Parties

Our agency does not sell, trade, or offer your personal information to any outside parties, and your email address will not be given to any third parties under any circumstances other than if you complete an application with a specific carrier via our agency.

Opting Out and Data Deletion

We respect your right to privacy and your control over your personal information. If you wish to opt out of future communications, you may do so by following the unsubscribe link provided in any email communication you receive from us or by contacting us directly. Additionally, if you would like to request the deletion of your personal data from our records, please contact us. We will process your request promptly and ensure that your data is removed from our active databases, except where we are legally required to retain it.

Messaging Privacy Policy

Senior Health & Life Insurance respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending updates, plan information, and reminders. Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies

Contact Senior Health & Life Insurance at 423-444-8311 or [email protected] for HELP or to STOP receiving messages. Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to [email protected] or 423-444-8311. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Senior Health & Life Insurance will not sell, rent, or share the collected mobile numbers.

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information
We use your information to:

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Messaging Terms for additional information about the opt-out process. To Whom We Disclose Your Information We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

We do not share your mobile opt-in or SMS consent with anyone.

Protection of Information
We take steps to protect your information against unauthorized use or disclosure.

Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us
You can reach us by texting the word HELP for support to 423-444-8311. You may also contact us directly at 423-444-8311 or [email protected].